Questions
Frequently asked
What if I miss a session?
That block won't be green – that's all. Your kilometres and milestones stay, and the next block can be green again. There's no exception for illness or injury, precisely so that nobody feels pushed to train while sick.
Do I lose the green if I renew in week 4?
No. The green is applied at your first purchase after the evaluation, even if you renewed earlier. It only lapses if there's a gap of more than 14 days between purchases.
Can the discount be paid out?
No. It is taken off the price of your next training blocks, and the checkout page already shows the reduced price. At 100% the block is free.
Which watches work?
Any that uploads a genuine activity file with heart-rate or power data to Intervals.icu: Garmin, Suunto, Coros, Polar, Wahoo, Zwift and more.
What do others see on a badge I share?
Only the distance, the number of milestones and green blocks, and the year. Never your name and never any health or physiological data. You can revoke sharing at any time.
My coach hasn't switched the game on. Am I missing out?
Not on your training: the plan, the lab zones and the feedback are exactly the same. The game is a price-discount programme, and when you work with a coach, the coach sets the price – so it's their call whether to use it.